Welcome to Cria.al, a car rental platform connecting clients with businesses offering rental cars. Before using our platform, please read these terms and conditions carefully. By accessing or using Cria.al, you agree to be bound by these terms and conditions.

1. Acceptance of Terms

By accessing or using Cria.al, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our platform.

2. Description of Service

Cria.al provides a platform for clients to directly rent cars from businesses offering rental services. We do not own or operate any rental cars ourselves. Our platform serves as a marketplace where clients can browse, book, and pay for rental cars.

3. Registration and Account Security

Clients may be required to register an account with Cria.al in order to access certain features and services. When registering, you agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activities that occur under your account.

4. Rental Agreements

When you rent a car through Cria.al, you enter into a rental agreement directly with the business offering the car. Cria.al is not a party to this agreement and is not responsible for any disputes or issues arising from the rental.

5. Payment and Fees

Payment for rental cars is made through Cria.al's platform. We may charge fees for using our services, which will be clearly disclosed to you before completing a transaction. Fees may vary based on the rental agreement and other factors.

6. Cancellation Policy

Clients have the right to cancel their booking at any time. Refunds for cancellations are subject to the following conditions:

  • - If the cancellation occurs more than 7 days prior to the start of the reservation, the client is entitled to a full refund.
  • - If the cancellation occurs less than 7 days before the start of the reservation, the client will not be refunded.

Please note that the default cancellation period is set to 7 days. However, rental businesses have the discretion to increase this period as they see fit. It is the client's responsibility to review the cancellation policy provided by the rental business before making a reservation.

7. Privacy Policy

Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of Cria.al. By using our platform, you consent to the terms of our Privacy Policy.

8. Intellectual Property

All content and materials on Cria.al, including but not limited to text, graphics, logos, and software, are the property of Cria.al or its licensors and are protected by copyright and other intellectual property laws.

9. Limitation of Liability

Cria.al is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our platform.

10. Modification of Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our platform. Your continued use of Cria.al after any such modifications constitutes your acceptance of the revised terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Albania, without regard to its conflict of laws principles.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at [email protected].